Marketing
To succeed, Entrepreneurs must attract and retain a
growing base of satisfied customers. Business owners must plan their
marketing strategies to keep their market presence strong.
You need to determine the needs
of your customers, and develop a market strategy to serve that market.
Marketing creates an overall public perception
of your company and unless you do it right it is easy to create the wrong
image
A market strategy identifies
customer groups which your business can service better than your
competitors. A good strategy tailors product offerings, price, promotional
effort and distribution to the needs of the customer and helps the business
focus on the target market.
Owners of small business usually have limited resources to spend on
marketing so concentrating your efforts on one or a few key market segments
will get the most return for a small investment.
A marketing program would consist of four sections:
- Products and Services
- Promotion
- Distribution
- Pricing
With the Product and Services you
will need to decide on the make up of your product range as you can sell a
specialized product or have extensive range of products that may be suited
to a particular industry or market segment.
Your financial resources are usually limited so you will need a strategy
that includes advertising that requires little of your funds. We would
suggest that you look for other ways of promotion other than advertising in
magazines or national newspaper because these can be quite expensive. You
would probably need a presence in the Yellow Pages and direct mail can also
be an effective way of advertising.
You need to do some careful market research before you
set your prices because the success of your business could depend on the
level you set your prices at. You need to be sure you have a good profit so
if you set your prices higher you may not need the volume but if you set
your prices low you will need to have volume sales.
Working through established distributors or
commission agents is usually the easiest for small manufacturers or
importers and retailers should consider cost and traffic flow in site
selection .A low cost, low foot traffic location means spending more money
to build traffic.
Marketing Plan
Your
business strategy is the single biggest factor which determines the success
or failure of your business. It doesn’t matter whether you are a large or
small business but you need to get it right and you prosper but get it wrong
and it could result in the failure of your business
What you
need to do is set aside time to sit down and make a marketing plan for your
business. Set yourself a list of achievable resolutions your business should
focus on and it does not need to be too formal.
Think
about you goals for the coming year and how you will attain them.
Get
organized.
Once you
have gathered together ideas for your Marketing Business Plan so that you
can put into place a plan of how and where you want to go with your
business.
Marketing
Budget
While
writing your marketing plan you need to focus on the cost of implementation.
A general rule of thumb is that you need to allow 10% of revenue be
designated for your marketing efforts.
Targeting
a specific audience
You
cannot be everything to everybody when it comes to sales and marketing so
you need to identify your target market which is critical to your marketing
success.
It is
also critical to choose the appropriate marketing techniques to reach your
potential customers.
Clearly
define your service or product’s benefits.
In
today’s highly competitive marketplace customers often become confused about
the products and services they purchase
By
defining a unique selling proposition for your service or product you will
help your customer differentiate you from the competition.
Pricing
The most
common question people have about the marketing strategy section of the
Marketing Plan is “How do you know what price to charge”?
You need
to calculate the cost of your product or service including fixed and
variable costs and estimate the benefits to the purchaser and compare you
products, services and prices to others that are similar,
Sales and
Distribution Plan
How is your product or service going to get to the customers. What
distribution channels will be used.
In a
direct distribution channel the product or service goes direct from the
manufacture to the consumer.
In a one
stage distribution channel it goes from manufacturer to retailer to
consumer.
The
traditional distribution channel is from manufacturer to wholesaler to
retailer to consumer.
You also
need to consider the costs involved and what are the delivery terms
Outline
the transaction process between your business and you customer.
Understanding the value of your existing customers
You have
to be sure you do not concentrate on acquiring new customers and because if
you do not do so you will find these customers will go elsewhere
Do not
take them for granted so you need to make regular checks to see that their
needs are being met
Research
your market
Research
can identify the sales and distribution channels typically used by similar
businesses in the target market. What marketing techniques work and which
one do not.
Careful
analysis of market research leads to useful decisions regarding the nature
of the market and potential customers. Why would they buy your product? How
much would they pay? What changes do you need to make, if any, do you need
to make to appeal to the customers to appeal to the customer.
What is
the best marketing vehicle to reach these customers?
These are
the type of research that needs to be done for you to reach your potential
customers
Advertising
Advertising is not marketing but a small part of your marketing plan so and
I often find that businesses have spent a large amount on advertising with
very poor results.
If you
have plenty of money to place large advertisements and you can run them four
or five times you will probably get some results but with most small to
medium sized businesses having lots of money is not the case.
Before
you spend a dollar on advertising spend the time needed to plan your
expenditure and include this in your Marketing Plan.
What
percentage of your budget will you spend on:
·
Internet
·
Radio
·
Television
·
Telephone
Books
·
Directories
·
Magazines
·
Direct
Mail
Marketing
is about developing relationships so do not expect to much to early as its
takes time for potential customers to accept you and your product or
service.
Remember
follow your business plan and realize it is difficult to obtain instant
success so stay the course.
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